Blameless postmortem

Sondre Sortland

Lightning talk - in English

Despite best efforts of catching bugs with comprehensive testing and code reviews, developing complex software system will eventually result in things breaking. How do we ensure that we are able to learn from these critical incidents, in order to prevent them from reoccurring in the future?
Presented in the light of a recent incident in my team, this talk will cover the essentials of having a blameless
postmortem culture, as well as more practical sides such as when and how to write a postmortem report.